The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.
Citizens Advice St Helens can give advice on a wide range of subjects. You can find out more on our services page.
We can help you with advice and volunteering opportunities as well as providing information about our campaigns for change, ways to support us and how to contact us.
An additional source of help the online Citizens Advice information service that gives you information on your rights and helps you take the first steps in sorting out problems.
How can we help?
Get advice online from Citizens Advice
Appointments & Advice
For debt or benefit appointments ring 01744 737866 - open Monday to Friday 9:00am - 4:00pm.
General Drop in between 10:00am - 12:30pm Mondays, Wednesdays and Fridays or ring for advice on 03448 269 694 - open Monday to Friday 10:00am - 4:00pm.
Due to demand we have started an addtional General Drop in at our main office on Thursdays between 1:00pm and 3:00pm.
There are also outreaches throughout the week.
British Gas Energy Trust
There are many charitable trusts and funds available which provide free grants to people in financial difficulties. Citizens Advice St Helens receives funding from the British Gas Energy Trust which is the main charitable trust we help clients apply to.
Citizens Advice St Helens is a British Gas Centre of Excellence. Do you have gas or electricity arrears? Are you paying off fuel debt through a pay and you go meter?
If so then we can assist you to make an application to get a grant to pay off your energy debts owed to your gas and electricity supplier.
If you need help with the above or need essential household items, please click here to find out more.