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Scam Awareness 2021

This year’s Scams Awareness campaign will take place from the 14 – 27 June.

Protecting people against scams is more important than ever. Many people are facing issues because of the coronavirus pandemic – from employment and debt to housing and health – meaning more people are in vulnerable situations. Scammers are taking advantage of this, so it’s vital that people have the knowledge and tools they need to protect themselves.



What is a scam?

A scam is a scheme to try to steal money, personal information or data from a person or organisation.

The National Audit Office have estimated that individuals lose £10 billion a year due to online fraud.

Estimates from the telephone operated Crime Survey for England and Wales showed there were 4.4 million fraud offenses in the last 12 months.

Research in December 2020 found that younger age groups 16–34-year-olds were the most susceptible to being scammed and accounted for over half of all the scams experienced.

One in 5 of those aged between 16-34 had been scammed in the past two years compared with one in twenty-five of those aged 55+


How to protect yourself from scams

  • If it seems too good to be true –like an email saying you have won a competition that you didn’t enter.
  • Never give money or personal details, like passwords or bank details to anyone you don’t know, trust or have met online. If someone pressures you for these, then it’s most likely a scam.
  • Before buying anything, check out the company or website. Read reviews.
  • Pay by debit or with credit card. This gives extra protection if things go wrong.
  • Be suspicious. Scammers are smart.
  • Make sure antivirus is up to date.
  • Use strong passwords for email accounts that you do not use anywhere else. Choosing 3 random words is an effective way of creating a strong and easy to remember password.
  • If not sure about anything, get advice from a trusted source.

Look at our advice pages to find out more information and support