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Posts by: admin

What should we campaign on?

The Policy Team at National Citizens Advice would like your help to bring clients together to discuss what issues they think should be policy focus in 2021. We would like to hear from people in England and Wales with experiences of the issues shortlisted below to help us prioritise our policy work and help make […]

Opening Times and Useful Contacts

As the office will be closing on the 23rd December until the 4th January we have compiled a list of helpful contacts that could be of assistance to you over the holiday period. Our email advice system will still be operational over the holidays and we will respond to them as soon as we can […]

Information and Advice Service – New Service!

NEW INFORMATION AND ADVICE SERVICE. HERE TO HELP YOU. Miss the face-to-face element of our service? In our continued efforts to reach more people, we are pleased to announce we can now offer advice via video conferencing. For more information please visit the Information and Advice Service website or click here.

Attend Anywhere

Citizens Advice St Helens are excited to announce that we are introducing a video conferencing option with our Debt/Money Advice service. We are utilising software that has been developed by Attend Anywhere. We have chosen this platform because it is safe, secure and simple to use. If you are currently receiving debt/money advice you can […]

National Consumer Week

National Consumer Week 2020 is running from the 16th November. – 22nd November.  The theme of this year’s campaign is ONLINE SHOPPING AND DELIVERY.  More people are now shopping online than ever before – a shift that has been heightened during the coronavirus pandemic. Along with the increase in online shopping there has been numerous […]

Join Citizens Advice as a remote volunteer

#WeAreCitizensAdvice At Citizens Advice, our volunteers play a vital role – giving information and advice to help people find a way forward with the problems they face. People come to us for help with benefits, debt, housing and employment. We help over 2.8 million people each year and our services are in more demand than […]

Scams Awareness Fortnight 2020

Our annual Scams Awareness campaign aims to create a network of confident, alert consumers who know what to do when they spot a scam. This year’s campaign will take place over two weeks, from the 15-28 June. We’ll be focusing on raising awareness of the scams that have emerged as a result of the coronavirus outbreak. […]

Service Update

In view of the current exceptional circumstances, we need to change the way we provide advice from our service. In order to protect our staff, volunteers and clients, Citizens Advice St Helens has taken the decision to suspend its drop in sessions and face to face appointments. Anyone with pre booked appointments from Wednesday 18th […]

Update on Corona Virus / COVID-19

At the moment, not many people in the UK have coronavirus, also known as COVID-19, but that could change. There are things you can do to help you avoid getting coronavirus. There are also things you can do to stop the virus spreading if you think you have it. You can read more about the symptoms […]