Due to office maintenance/repairs taking place the appointment line will be closed on January 25th 2019 from 3:30pm. The telephone line will be open again from January 28th 2019 at 9:00am. We apologise for the inconvenience.
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Unfortunately, we will be closed today (Monday 21st January 2019) from 12 noon for staff training. The office will be open again for normal hours as from Tuesday 22nd January 2019.
The Big Energy Savings Week begins on Monday 21st January 2019. This is a campaign to help people cut their energy bills and to enable people to access all the support that is available to them. The theme for this year’s campaign will be Check, Switch and Save and will focus on raising public awareness […]
Due to maintenance work taking place today (09/11/2018) the appointment line will be closed from 3:00pm. Normal service will resume from 9:00am Monday 12th November. We apologise for any inconvenience.
Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 25th October for staff training. Thank you for your patience in this matter.
Last year, around 40,000 people come to Citizens Advice each year with bailiff issues (or now called an enforcement agent). We are now campaigning for bailiff reform and Citizens Advice are eager to learn about peoples experiences. If you or someone you know has had any experience of this in the last 2 years and […]
Please be aware that if you are attending Citizens Advice St Helens in the week starting 20th August 2018 the main Millennium Centre elevator is out of order. There is a stairwell available; however if you require assistance please ask at reception and they will bring you to the second floor on an alternative elevator. […]
Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 26th July for staff training. Thank you for your patience in this matter.
We are currently running a survey to find out how many people are likely to have problems claiming and managing their benefits online. We also want to know what help they might need to use the Internet in this way. We would be grateful if you could spare a few minutes of your time to complete […]