In July, we take part in a campaign about reducing the risk and impact of scams by raising awareness and encouraging people to take action by recognizing, reporting and talking about scams. Scams are not just a minor inconvenience to people. Apart from financial loss, they can cause distress and misery . They can also […]
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Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 13th July from 12:00pm for staff training. Thank you for your patience in this matter.
Interested in volunteering with us? Why not come along to our open day on the 6th of June to find out more?
Due to increased demand for our services, we will be starting an additional drop-in every Thursday afternoon from 1pm-3pm, starting this week (9th February). Our advisors will be able to help with a number of issues – including benefit advice; consumer issues; money advice etc. (please note, we will not be able to assist with […]
Unfortunately the Citizens Advice St Helens main office will be closed on the 31st of January 2017 from 12:00 noon for staff training. Additionally our adviser will not be attending the Food Bank outreach at The Hope Centre on the 31/01/2017 either. The main office will be opening again on the 1st of February 2017 and our advisers will be […]
With the turn of the new year, Citizen’s Advice St. Helens are pleased to announce that we’re looking to expand our team of advisors. We’re looking for specialists in a number of different fields to help provide a wide range of advice options to the people of St. Helens. If you’re looking for a challenging, […]
Please find below a list of our opening times for Christmas and New Year.
From Tuesday 1 November 2016, and then every alternate week Citizens Advice St Helens will be attending Newton Children’s and Family Centre between 1.00pm and 3.00pm. The service funded by the Wargrave Big Local is open to all residents of the Wargrave estate. All advice provided is free, impartial and confidential. Our adviser will be […]
Role details Job title: Adviceline Assessor You could do this role if you are available to volunteer for 6 hours per week for at least 6 months. Purpose of role To provide an effective and efficient telephone advice service to members of the public. Main duties and responsibilities include: Assess clients’ problem(s) using sensitive listening […]
Citizens Advice is carrying out research on how understandable benefit letters are. If you have had letters about your benefits and would like to help us understand any problems you had understanding them, please answer the questions below.