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Big Energy Savings Week

The Big Energy Savings Week begins on Monday 21st January 2019. This is a campaign to help people cut their energy bills and to enable people to access all the support that is available to them. The theme for this year’s campaign will be Check, Switch and Save and  will focus on raising public awareness […]

Appointment Line Maintenance

Due to maintenance work taking place today (09/11/2018) the appointment line will be closed from 3:00pm. Normal service will resume from 9:00am Monday 12th November. We apologise for any inconvenience.

Staff Training

Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 25th October for staff training. Thank you for your patience in this matter.

Enforcement Agent Survey

Last year, around 40,000 people come to Citizens Advice each year with bailiff issues (or now called an enforcement agent). We are now campaigning for bailiff reform and Citizens Advice are eager to learn about peoples experiences. If you or someone you know has had any experience of this in the last 2 years and […]

Millennium Centre Elevator

Please be aware that if you are attending Citizens Advice St Helens in the week starting 20th August 2018 the main Millennium Centre elevator is out of order. There is a stairwell available; however if you require assistance please ask at reception and they will bring you to the second floor on an alternative elevator. […]

Staff Training

Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 26th July for staff training. Thank you for your patience in this matter.

‘DIGITAL BY DEFAULT’ SURVEY

We are currently running a survey to find out how many people are likely to have problems claiming and managing their benefits online.  We also want to know what help they might need to use the Internet in this way. We would be grateful if you could spare a few minutes of your time to complete […]

Staff Training

Unfortunately the Citizens Advice St Helens main office will be closed on Wednesday 11th July for staff training. Thank you for your patience in this matter.

Scams Awareness Month – June 2018

Don’t miss a trick – Be scam aware People need to be on their guard against financial and legal scams following a rise in cases reported to Citizens Advice Consumer Service. Citizens Advice and Trading Standards are working together to highlight the need to be able to spot scams as it launches Scams Awareness Month. […]