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Category: Uncategorized

Appointment Line Maintenance

Due to maintenance work taking place today (09/11/2018) the appointment line will be closed from 3:00pm. Normal service will resume from 9:00am Monday 12th November. We apologise for any inconvenience.

Staff Training

Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 25th October for staff training. Thank you for your patience in this matter.

Enforcement Agent Survey

Last year, around 40,000 people come to Citizens Advice each year with bailiff issues (or now called an enforcement agent). We are now campaigning for bailiff reform and Citizens Advice are eager to learn about peoples experiences. If you or someone you know has had any experience of this in the last 2 years and […]

Millennium Centre Elevator

Please be aware that if you are attending Citizens Advice St Helens in the week starting 20th August 2018 the main Millennium Centre elevator is out of order. There is a stairwell available; however if you require assistance please ask at reception and they will bring you to the second floor on an alternative elevator. […]

Staff Training

Unfortunately the Citizens Advice St Helens main office will be closed on Thursday 26th July for staff training. Thank you for your patience in this matter.

‘DIGITAL BY DEFAULT’ SURVEY

We are currently running a survey to find out how many people are likely to have problems claiming and managing their benefits online.  We also want to know what help they might need to use the Internet in this way. We would be grateful if you could spare a few minutes of your time to complete […]

Staff Training

Unfortunately the Citizens Advice St Helens main office will be closed on Wednesday 11th July for staff training. Thank you for your patience in this matter.

Scams Awareness Month – June 2018

Don’t miss a trick – Be scam aware People need to be on their guard against financial and legal scams following a rise in cases reported to Citizens Advice Consumer Service. Citizens Advice and Trading Standards are working together to highlight the need to be able to spot scams as it launches Scams Awareness Month. […]

Learning at Work Week

The week starting the 14th May 2018 is National Learning at Work Week. We at Citizens Advice St Helens endeavour to keep our staff and volunteers up-to-date with the latest knowledge and training. This year in celebration of Learning at Work Week we’re setting aside time for our staff and volunteers to up-date their current […]

Christmas Opening Times

Please be advised that all Welfare Benefits appointments have been taken between the 18/12/2017 and the 22/12/2017. If you would like to make an appointment from the 02/01/2018 then you would need to contact the office on the 27/12/2017 from 9:00am.