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Welfare Benefits Caseworker

Job Title: Welfare Benefits Caseworker

Hours: 36 per week

Location: Citizens Advice St Helens

Salary: £19571 – £22,185 per annum + 5% pension contribution

Details of the post: To manage and maintain an active caseload providing a comprehensive advice, advocacy and casework service to residents of St Helens on all matters relating to Welfare Benefits. This will include advising clients on entitlements to Welfare Benefits in order to increase their income, assist and support in the application of relevant claims and to effectively challenge adverse decisions. Advice sessions will take place by way of face to face appointments, telephone and webchat support and attending where necessary outreach venues as well as staffing a ‘late night’ session.

Closing date: 12noon on Friday 3rd May 2019

Interview date: Wednesday 8th May 2019

Job Application – Welfare Benefits Caseworker

Job Pack –
Welfare Benefits Caseworker

Citizens Advice St Helens – Recruitment Policy