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Citizens Advice St Helens

HERE TO HELP YOU

The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Citizens Advice St Helens can give advice on a wide range of subjects. You can find out more on our services page. 

We can help you with advice and volunteering opportunities as well as providing information about our campaigns for change, ways to support us and how to contact us.

For an additional source of help the online Citizens Advice information service gives you information on your rights and helps you take the first steps in sorting out problems.

General Enquiries Line (to arrange to speak to an advisor about Money/Debt/Welfare Benefits): 01744 737866

(Open – Mon – Fri 9am to 4pm)

Free local Adviceline: 0808 278 7985

(Open – Mon, Tues, Thurs, Fri 10am to 3pm)

Universal Credit Help To Claim: 0800 1448 444 

We are still offering email advice which can be accessed here.

We are seeking new trustees for our organisation – please see our Vacancies page

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Self Help Guides

Please feel free to use our self-help guides. The guides cover a variety of topics including Personal Independence Payments, Employment and Support Allowance and Mandatory Reconsiderations.

The guides can be found over on our downloads page.

Whether it’s sick pay, holiday leave, contracts or unfair treatment... if something doesn’t feel right at work, we’re here to help.

Free. Confidential. On your side. #KnowYourRights #WorkersRights #CitizensAdvice

This Learning Disability Week, and every other week, we’re proud to offer advice that’s free, confidential and designed to be accessible for everyone.

Need support? We’ll work with you to find the best way forward. #LearningDisabilityWeek #AccessibleAdvice #CitizensAdvice

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