The Citizens Advice service helps people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.Citizens Advice St Helens can give advice on a wide range of subjects. You can find out more on our services page.
We can help you with advice and volunteering opportunities as well as providing information about our campaigns for change, ways to support us and how to contact us.
For an additional source of help the online Citizens Advice information service gives you information on your rights and helps you take the first steps in sorting out problems.
General Enquiries Line (to arrange to speak to an advisor about Money/Debt/Welfare Benefits): 01744 737866
(Open – Mon – Fri 9am to 4pm)
Free local Adviceline: 0808 278 7985
(Open – Mon, Tues, Thurs, Fri 10am to 3pm)
Universal Credit Help To Claim: 0800 1448 444
We are still offering email advice which can be accessed here.
We are seeking new trustees for our organisation – please see our Vacancies page
HAVE YOUR SAY
Your feedback matters – help shape the future of our services in St Helens by completing our annual survey HERE by 17 December 2025.
