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Contact us


Citizens Advice St Helens

2nd Floor
Millennium Centre
Corporation Street
St Helens
WA10 1HJ


You can access our service in the following ways:


General Enquiries Line – 01744 737866

Mon to Fri 9am to 4pm

Call this line to arrange an appointment with to a Welfare Benefits or Debt adviser 


AdviceLine – 0808 278 7985

(Mon to Fri 10am to 3pm)


Universal Credit Help to Claim – 0800 144 8444 / 01744 737866

or email


Email Advice – Citizens Advice St Helens (


General Advice –



(Wednesday 10am- 12pm)

Please note the drop-in service is for information only.

No benefit checks or form filling will be undertaken.


Webchat Advice

To speak to an adviser via chat follow this link (please note this is a national Citizens Advice service, not specific to St Helens)